Hotel Desirèe

The employee here is amazing, they help with everything. None of the workers in other hotels helped to carry the luggages but here they did. They let us leave our luggage even after we made a check out to see the city. Rooms were good but at night it was so cold, but reception is open all times this is uncommon in italy, totally recommend. 10 minutes to Santa Maria

Location was very close to the train station. We got off the train, walked over, checked in and then went to do Florence things. The staff were all warm, accommodating people. When we checked in the lady at the front desk walked us to our room (I think there are less than 20 rooms in this hotel and ours was not hard to find). The breakfast was good. Croissants (fresh!), yogurt, bread, toast, fruit, coffee, juice etc. and lasted from 7:15-1000 so a nice long time.

I had an amazing experience at this hotel. Its prime location makes it incredibly convenient, whether you’re exploring the city or simply enjoying a family vacation. However, what truly sets this hotel apart is the exceptional hospitality. The staff are incredibly friendly, attentive, and go above and beyond to ensure a pleasant stay. I traveled with my family for leisure, and the experience was outstanding. From the moment we arrived, we felt welcomed and cared for. Their professionalism and warmth made all the difference. I highly recommend this hotel to anyone looking for comfort, great service, and a fantastic location. I will definitely stay here again in the future!

Excellent Location, close to the station as we had desired as we had a lot of early trains to catch. We arrived a bit late as our flight was delayed but, the onsite check in staff was excellent and very helpful. He even helped with our room a/c needs. The breakfast had a lot of options and it was well stocked during hours of service and the staff was mindful of cleanliness. Having an elevator was a plus.

A great hotel in a large building with other hotels in the same building and only a stone's throw from the train station, literally across the road! It has a great traditional old lift to get to the 2nd floor. We booked a quadruple room for our family of two adults and two teenagers and it was a great size with a large bathroom, desk, wardrobe and fridge/coffee maker. We had the breakfast with our booking and it was good with a lovely view of old world Florence! We had traditional ham/cheese with boiled eggs and there were pastries and toast. Plenty of juice and coffee and some fresh fruit. The hotel was clean and our room was cleaned every day with fresh towels provided. The aircon was brilliant.